You have the right to cancel your order prior to your order being despatched. This will be 7 days from payment date. If returning goods you have 14 days from delivery date With smaller items we may ask you to post them back to us
If you receive your order and the package is damaged, please contact us and stating issues on the courier’s information that it is damaged on arrival , we will arrange courier pick up to get item returned directly to us for investigation and we will reissue your order on receipt.
In the unlikely event you need to return a faulty item, please email us with your order number along with images showing the fault and we will arrange a courier to pick up your item at no charge and issue a replacement as soon as the faulty item has been returned to us for investigation.
If you are returning an item, please pack item in original packing or suitable packaging with instructions included.
If you need spare parts, there are missing parts or instructions we can get this out to you by post, just email us.